Privacy and data handling

Privacy Policy

This Privacy Policy explains how HardStresser handles account, support, billing, and security information while providing authorized network performance testing services.

Information We Collect

We may collect account information such as username, email address, login details, billing references, support messages, and technical information required to operate the service.

We may also process basic security logs such as IP address, browser information, access time, account actions, and test configuration records for abuse prevention, troubleshooting, and compliance review.

How We Use Information

We use information to provide account access, maintain service reliability, respond to support requests, enforce our Terms of Service, prevent unauthorized use, and investigate possible abuse.

HardStresser is intended only for authorized network performance testing. Security and usage records may be reviewed when activity appears to violate our Acceptable Use Policy.

Authorized Testing and Abuse Prevention

Users may only test systems they own or systems where they have explicit permission. Unauthorized third-party testing, service disruption, botnet activity, phishing, malware, spam, and illegal activity are prohibited.

We may suspend or terminate accounts that appear to be involved in abuse, unlawful activity, or violation of our Terms of Service.

Data Sharing

We do not sell personal information. We may share limited information with service providers that help operate the platform, or where required to respond to valid abuse reports, legal requests, payment disputes, or security incidents.

When abuse is reported, we may preserve and review relevant records to determine whether the reported activity violates our policies.

Data Retention

We retain account, support, billing, and security records only as long as reasonably necessary for service operation, fraud prevention, dispute handling, compliance, and abuse investigation.

Contact

For privacy, compliance, or abuse-related questions, please contact us through the support channel listed on the website.

Last updated: 2026-05-05